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NLPD: Frequently Asked Questions |
What are the hours of operation?
Where is local traffic court held?
Where do I pay a local traffic citation?
Where and how do I pay a local ordinance or parking ticket?
What if I want to dispute my local ordinance or parking ticket?
Where can I obtain information on New Lenox Village Ordinances?
How do I obtain a handicap parking placard?
Who do I contact to get my child car seat installed or checked?
What do I do if I have a complaint of Loud Noise?
How do I obtain a copy of a police report?
Who do I contact with an Animal Complaint?
Who do I contact regarding an Abandoned Vehicle Complaint?
Does the New Lenox Police Department offer the opportunity to fulfill community service hours?
Will the New Lenox Police Department take my fingerprints for a job application or professional license?
Will the Police Department watch my house while I am out of town?
What are the Curfew hours in the Village of New Lenox?
When do I purchase a vehicle sticker?
Why does New Lenox Have an Administrative Tow Fee?
What Hours can I water my lawn?
What are the hours of operation?
Police Administration is open 8:00 a.m. – 5:00 p.m. Monday through Friday.
Where is local traffic court held?
Local traffic court for New Lenox is held at 23320 S. LaGrange Road, Frankfort, Illinois
(This is the Jabaay’s or CD n Me Building)
Where do I pay a local traffic citation?
All payments for local traffic citations are made to the Will County Circuit Clerk’s Office at 14 W. Jefferson,
Joliet, Illinois. Any questions regarding these citations can be directed to their office at 815-727-8592.
Where and how do I pay a local ordinance or parking ticket?
If you would like to pay your local ordinance or parking ticket you may do so by mailing check or money order to
New Lenox Police Department, Traffic Compliance Administrator, 701 W. Haven, New Lenox, Illinois, 60451. You may
also pay in person by cash, check or money order at the above location between the hours of 8:30 a.m. – 4:45 p.m.
Monday – Friday.
What if I want to dispute my local ordinance or parking ticket?
You may mail in your ticket with the appropriate box marked to request a hearing or call 815-485-3188 during office
hours 8:30 a.m. – 5:00 p.m. Monday through Friday. If you do not pay the citation prior to the due date you will
automatically receive a notice in the mail with a hearing date. This notice will be sent to the address on the
citation or to the current address on the vehicle registration. If you have a recent change of address please
contact us at the above number. Hearings are held in the evening at the New Lenox Village Hall’s Council Chambers,
701 W. Haven Avenue, New Lenox, Illinois
Where can I obtain information on New Lenox Village Ordinances?
Information on Village Ordinances can be obtained by visiting the Municode website.
How do I obtain a handicap parking placard?
Temporary and permanent handicap placards can only be obtained through the Illinois Secretary of State’s Office.
Who do I contact to get my child car seat installed or checked?
New Lenox Police Department has a Certified Child Safety Seat Technician. Car Seat checks are usually done
by appointment. For more information or to make an appointment contact the Community Policing Division at 815-462-6100.
What do I do if I have a complaint of Loud Noise?
If you have a complaint of this nature you may contact the non emergency police number 815-485-2500 (24 hours a day.)
Village Ordinance Sec. 54-131 states that it shall be unlawful for any person to make, continue, or cause to be made
or continued any loud, unnecessary or unusual noise or any noise which annoys, disturbs, injures or endangers the
comfort, repose, health, peace or safety of others within the village.
Examples of prohibited noises are from construction or maintenance activities including noises such as hammering,
sawing, drilling, excavating, heavy construction vehicles and equipment operation, pumping, sandblasting, etc.,
except when said noise occurs between the hours of 7:00 a.m. and 9:00 p.m., Monday through Friday, and 8:00 a.m.
and 9:00 p.m., Saturdays and Sundays. Noise emanated from construction projects for the state, village, or
Will County public works projects, as well as noises from emergency construction or maintenance functions, are
exempt from this provision.
How do I obtain a copy of a police report?
Requests for Public Records (FOIA) should be submitted in writing to the public body in person, by mail, fax, or email. Requests
will be responded to in accordance with the Freedom of Information Act as amended and effective January 1, 2010. It is recommended
that the FOIA Request Form be completed to insure that enough information is obtained to respond to your request.
Coping Cost: Ten (10) cents per page will be charged for more than 50 letter/legal sized copies. Any color and over-sized copies will
be an additional charge as well as any additional costs incurred by the City to obtain information requested.
Certified Copy cost is $1.00.
The fee for copies of an Illinois Motorist Crash Report is $5.00.
Who do I contact with an Animal Complaint?
If you have an animal complaint including strays, lost, found or barking animals call the non-emergency police
number 815-485-2500. The New Lenox Police Department does not have the ability to handle wildlife issues and would
direct you to contact a wildlife removal and relocation company. If the animal poses a threat do not hesitate to
dial:
9-1-1.
Who do I contact regarding an Abandoned Vehicle Complaint?
Village ordinance Sec. 90-315 states no person shall leave any partially dismantled, non-operating, wrecked or
junked vehicle on any street or highway within the village or on village property. This means vehicles parked in
the village should appear to be in working order with inflated tires, current state registration and current village
sticker must be on the vehicle. If you would like to make a complaint of an abandoned vehicle contact the
non-emergency police number at 815-485-2500 or complete an Action Request Form.
Does the New Lenox Police Department offer the opportunity to fulfill community service hours?
Due to confidentiality and liability issues the New Lenox Police Department does not provide this service. We
suggest that residents contact their local churches and not-for-profit organizations to fulfill their service
hours.
Will the New Lenox Police Department take my fingerprints for a job application or professional license?
The New Lenox Police Department will take fingerprints for job applications, a professional license or immigration
purposes for residents of New Lenox. Fingerprinting is done on a walk-in basis.
Will the Police Department watch my house while I am out of town?
The department has a vacation watch program, but cannot guarantee daily visits. If you would like to request a
vacation watch call 815-485-2500 prior to leaving for vacation and an officer will respond to your home to fill out
paperwork in response to your request.
What are the Curfew hours in the Village of New Lenox?
Village Ordinance Sec. 54-161 states it shall be unlawful for any person less than 17 years of age to be present at
or upon any public assembly, building, place, street or highway at the following times, unless accompanied and
supervised by a parent, legal guardian or other responsible companion at least 18 years of age approved by a parent
or legal guardian or unless engaged in a business or occupation which the laws of the state authorize a person less
than 17 years of age to perform:
- Between one minute after midnight (12:01 a.m.) and 6:00 a.m. Saturday;
- Between one minute after midnight (12:01 a.m.) and 6:00 a.m. Sunday; and
- Between 11:00 p.m. on Sunday to Thursday, inclusive, and 6:00 a.m. on the following day.
(b) It shall be unlawful for a parent, legal guardian or other person to knowingly permit a person in his custody or control to violate any provision of this section.
When do I purchase a vehicle sticker?
Motor vehicles stickers are required for all motor vehicles within the Village limits. Sale of vehicle stickers
goes on sale March 1st of each year. All vehicles must have the current year's stickers properly affixed to the
windshield by May 1st. Senior citizens (65 or over), disabled veterans and the handicapped receive a substantial
discount.
Why does New Lenox Have an Administrative Tow Fee?
To deter motor vehicle owners from committing violations of certain laws the Police Department will assess a $500
administrative fee to assist the Police Department with costs incurred in preparing, prosecuting, hearing and
disposing of violations.
What Hours can I water my lawn?
Days of Watering Permitted:
Lawn watering and sprinkling with Village water is permitted all year long on Mondays through Fridays only. However,
between May 15th and September 15th of each year, watering and sprinkling of lawns shall be permitted for properties
with odd numbered addresses on odd numbered calendar days, and at properties with even numbered addresses on even
numbered calendar days.
Hours of Watering:
Watering of lawns with water supplied by the Village water system is permitted between the hours of 7:00 a.m. to
11:00 a.m., and 7:00 p.m. to 11:00 p.m. only, irrespective of the time of year.
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