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New Lenox Police
Department

701 W. Haven Avenue
New Lenox, Illinois 60451

EMERGENCY: DIAL 911

Non Emergency:
815/485-2500

Administration:
815/462-6100
Fax: 815/462-6101

To Contact us, Email:
newlenoxpd@newlenox.net

nlpd  
NLPD
NLPD | FAQ's

 

What are the hours of operation?

What are the curfew hours in the Village of New Lenox?


Where is local traffic court held?


Where do I pay a local traffic citation?

Where and how do I pay a local ordinance or parking ticket?

What if I want to dispute my local ordinance or parking ticket?

Where can I obtain information on New Lenox Village Ordinances?

How do I obtain a handicap parking placard?

Who do I contact to get my child car seat installed or checked?

What do I do if I have a complaint of Loud Noise? 

How do I obtain a copy of a police report?

Who do I contact with an Animal Complaint?

Who do I contact regarding an Abandoned Vehicle Complaint?

Does the New Lenox Police Department offer the opportunity to fulfill community service hours?

What should I do if I am the victim of domestic violence?

Will the New Lenox Police Department take my fingerprints for a job application or professional license?

Will the Police Department watch my house while I am out of town?

What are the hours of operation?
We are open 24 hours a day, 365 days per year.

What are the curfew hours in the Village of New Lenox?
Village Ordinance Sec. 54-161 states it shall be unlawful for any person less than 17 years of age to be present at or upon any public assembly, building, place, street or highway at the following times, unless accompanied and supervised by a parent, legal guardian or other responsible companion at least 18 years of age approved by a parent or legal guardian or unless engaged in a business or occupation which the laws of the state authorize a person less than 17 years of age to perform:
(1)   Between one minute after midnight (12:01 a.m.) and 6:00 a.m. Saturday;
(2)   Between one minute after midnight (12:01 a.m.) and 6:00 a.m. Sunday; and
(3)   Between 11:00 p.m. on Sunday to Thursday, inclusive, and 6:00 a.m. on the following day.
(b)   It shall be unlawful for a parent, legal guardian or other person to knowingly permit a person in his custody or control to violate any provision of this section.

Where is local traffic court held?
Local traffic court for New Lenox is held at 23320 S. LaGrange Road, Frankfort, Illinois  (This is the Jabaay’s or CD n Me Building) 

Where do I pay a local traffic citation?
All payments for local traffic citations are made to the Will County Circuit Clerk’s Office at 14 W. Jefferson, Joliet, Illinois.  Any questions regarding these citations can be directed to their office at 815-727-8592. 

Where and how do I pay a local ordinance or parking ticket?
If you would like to pay your local ordinance or parking ticket you may do so by mailing check or money order to New Lenox Police Department, Traffic Compliance Administrator, 701 W. Haven, New Lenox, Illinois, 60451.  You may also pay in person by cash, check or money order at the above location between the hours of 8:30 a.m. – 4:45 p.m. Monday – Friday. 

What if I want to dispute my local ordinance or parking ticket?
You may mail in your ticket with the appropriate box marked to request a hearing or call 815-485-3188 during office hours 8:30 a.m. – 5:00 p.m. Monday through Friday.  If you do not pay the citation prior to the due date you will automatically receive a notice in the mail with a hearing date.  This notice will be sent to the address on the citation or to the current address on the vehicle registration.  If you have a recent change of address please contact us at the above number.  Hearings are held in the evening at the New Lenox Village Hall’s Council Chambers, 701 W. Haven Avenue, New Lenox, Illinois 

Where can I obtain information on New Lenox Village Ordinances?
Information on Village Ordinances can be obtained by visiting the Municode website. 

How do I obtain a handicap parking placard?
Temporary and permanent handicap placards can only be obtained through the Illinois Secretary of State’s Office.

Who do I contact to get my child car seat installed or checked?
New Lenox Police Department has several Certified Child Safety Seat Technicians.  Car Seat checks are usually done by appointment.  For more information or to make an appointment contact the Community Policing Division at 815-462-6100. 

What do I do if I have a complaint of Loud Noise? 
If you have a complaint of this nature you may contact the non emergency police number 815-485-2500 (24 hours a day.)

Village Ordinance Sec. 54-131 states that it shall be unlawful for any person to make, continue, or cause to be made or continued any loud, unnecessary or unusual noise or any noise which annoys, disturbs, injures or endangers the comfort, repose, health, peace or safety of others within the village.   

Examples of prohibited noises are from construction or maintenance activities including noises such as hammering, sawing, drilling, excavating, heavy construction vehicles and equipment operation, pumping, sandblasting, etc., except when said noise occurs between the hours of 7:00 a.m. and 9:00 p.m., Monday through Friday, and 8:00 a.m. and 9:00 p.m., Saturdays and Sundays. Noise emanated from construction projects for the state, village, or Will County public works projects, as well as noises from emergency construction or maintenance functions, are exempt from this provision.

How do I obtain a copy of a police report?
Citizens that want to obtain copies of reports and/or data maintained by the police department may request the information from the Records Division during the office hours of Monday through Friday 8:30 a.m. – 5:00 p.m. 

The fee for copies of an Illinois Motorist Crash Report is $5.00. 

All other reports require a Freedom of Information Request (F.O.I.A.) form to be completed.  This request takes seven business days to be fulfilled.  All reports (excluding crash reports) must be picked up in person by the requestor with proper photo identification.  All requests filled under F.O.I.A. will be charged at a rate of $.07 per page.

If you should have any questions regarding the Freedom of Information Act or Police Records, you may call 815-462-6100 Monday through Friday 8:30 a.m. – 5:00 p.m.

Who do I contact with an Animal Complaint?
If you have an animal complaint including strays, lost, found or barking animals call the non-emergency police number 815-485-2500.  The New Lenox Police Department does not have the ability to handle wildlife issues and would direct you to contact a wildlife removal and relocation company.  If the animal poses a threat do not hesitate to dial 9-1-1.

Who do I contact regarding an Abandoned Vehicle Complaint?
Village ordinance Sec. 90-315 states no person shall leave any partially dismantled, non-operating, wrecked or junked vehicle on any street or highway within the village or on village property.  This means vehicles parked in the village should appear to be in working order with inflated tires, current state registration and current village sticker must be on the vehicle.  If you would like to make a complaint of an abandoned vehicle contact the non-emergency police number at 815-485-2500 or complete an Action Request Form.

Does the New Lenox Police Department offer the opportunity to fulfill community service hours?
Due to confidentiality and liability issues the New Lenox Police Department does not provide this service.  We suggest that residents contact their local churches and not-for-profit organizations to fulfill their service hours.

What should I do if I am the victim of domestic violence?
If you are a victim dial 9-1-1 and make a police report.

Domestic violence is not confined to certain groups. Anyone can be a victim of domestic violence. Everyone argues or fights with their partner or spouse now and then. When that quarrel gets out of control and turns to physical violence or abuse it becomes a crime.

If you leave your spouse or partner, you may need some help, financial or otherwise. There are resources available. Counselors at any of the domestic violence programs or shelters can help you analyze your choices and work out a plan.  In addition, Officer Aurena Davis of the Community Policing Division serves as a domestic violence advocate and can be contacted with domestic violence questions.

Will the New Lenox Police Department take my fingerprints for a job application or professional license?
The New Lenox Police Department will take fingerprints for job applications, a professional license or immigration purposes for residents of New Lenox.  Fingerprinting is done on a walk-in basis. 

Will the Police Department watch my house while I am out of town?
Yes. If you would like to request a vacation watch call 815-485-2500 prior to leaving for vacation and an officer will respond to your home to fill out paperwork in response to your request.


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