Water / Sewer Billing

Water and Sewer Billing Information

Rates effective May 1, 2025 per 1,000 gallons

ServiceCost
0 - 8,000 gallons of water$7.30
9,000 – 19,000 gallons of water$9.28
20,000 gallons and over$14.21
Water line charge$38.71                           
Sewer (per 1,000 gallons) $13.77
Sewer fixed monthly$22.50 per month
Senior Sewer - 65 and older homeowner$8.83 (First 1,000 Gallons only)
Senior Sewer - Fixed Monthly$14.00 per month


Billing Cycle Timeline

DayCost & Dues
 1st day of the month Bill is mailed
 20th day of the month Current amount is due
 21st day of the month   Penalty is applied

*Approximate timeline, subject to change

The water line charge is the amount that it costs the Village to bring water service to a home. The sewer is billed according to water usage each month.

How to Pay

Pay Online with Invoice Cloud or E-Pay/JetPay

  • Invoice Cloud  (convenience fees apply) -  Invoice Cloud / Manage My Account or Make a One Time Payment
    • REGISTER to access & manage your account online
    • Access your utility bill online
    • Receive Notifications
    • Go paperless: Customers can view a copy of their bill online.
    • Make a one-time payment OR enroll your account to have recurring payments deducted each month InvoiceCloud Payment Forms
    • Store several payment options (convenience fees apply) 
    • Credit or debit cards, checking, or savings account
  • E-Pay/JetPay - (convenience fees apply) - The Illinois Funds E-Pay

Pay at the Village HallDrop Box - Upper Level

  • Drop Box (Checks Only) There is a Drive Up Drop Box located in the upper level parking lot of the New Lenox Village Hall.
  • Pay in the Village Hall (Cash, Checks, Credit, or Debit Payments)
    • Monday through Friday 8:30 am to 5 pm.
    • Convenience Fees Apply to Credit or Debit Payments

Pay By Phone

  • Call (855) 386-9152
  • Convenience fees apply

Direct Debit 

Additional Information

  • Failure to make payment on a water bill may result in water shut-off and a lien may be placed on the associated property.
  • In the event water service is scheduled for disconnection, a $35 fee will be charged.
  • The Village requires that all fees related to disconnection be paid in full prior to reconnection.

New Customer?

 Setting up Your Account  

Senior Citizen Discount

Ordinance Number 2518 Adopted on September 28, 2015

The Ordinance states that all Village of New Lenox residents who are sixty-five years of age or older, and are either the owner or primary tenant of the property on which the discount is sought is entitled to a qualified senior citizen sewer service charge for both the fixed monthly charge and the volume charge on the first 1,000 gallons per month.

Download the Senior Citizen Sewer Discount Form (PDF).