• International Building Code – 2018
• International Mechanical Code – 2018
• International Residential Code – 2018
• National Electrical Code – 2017
• IDOT Specifications
• Illinois State Plumbing Code – 2014
• Illinois Accessibility Code – 2018
• International Property Maintenance Code – 2018
• International Fuel Gas Code – 2018
• International Fire Code – 2018
• International Energy Conservation Code – 2018 with Illinois Amendments
• Village of New Lenox Municipal Code

You may contact the New Lenox Township Tax Assessor at 815-485-9419 for property tax information.

Inspections can be requested by calling the Building Department at 815-462-6490. Inspection requests must be made a minimum of 24 hours in advance. Inspections can be made by email.

When scheduling an inspection, be sure to have the permit number, address, and lot number for new residential construction, as this information is required to schedule an inspection.

RT 30 - Rock Island Metra Line

Yes, through the Passport App you can purchase parking for up to two days at a time. 
There are no designated spots.
Passport App Zone: 60451

Laraway Road - Southwest Service Line

Yes, through the Passport App you can purchase parking for up to two days at a time OR You will pay accordingly at the vending machine.
There are designated spots for overnight and multi day parking. 
Passport App Zone: 940

Route 30 Metra Lot is zone 60451 and the Laraway Metra Station is zone 940. 

Yes, complete the Automatic Payment Withdrawal Form (PDF).

The department has a vacation watch program, but cannot guarantee daily visits. If you would like to request a vacation watch call 815-485-2500 prior to leaving for vacation and an officer will respond to your home to fill out paperwork in response to your request.

The New Lenox Police Department will take fingerprints for job applications, a professional license or immigration purposes for residents of New Lenox. Fingerprinting is done on a walk-in basis.

To deter motor vehicle owners from committing violations of certain laws the Police Department will assess a $500 administrative fee to assist the Police Department with costs incurred in preparing, prosecuting, hearing and disposing of violations.

An officer will respond to any call regarding a domesticated animal within the corporate limits of the Village of New Lenox.

Call the non-emergency police number at 815-485-2500.

This includes, but is not limited to, loose running dogs, dog bite, or barking dogs. If a domesticated animal is found running loose, within the Village, the animal will be transported to the Will County Animal Control facility located in New Lenox.

Domesticated Animals impounded under Village ordinances will be released to their owners only after the owner reports to the New Lenox Police Headquarters and is issued appropriate ordinance citation(s) at which time a receipt for the animal may be taken to the impoundment facility.

The owner of the animal shall be responsible for any impoundment fees that accrue and must make such payment at the Will County Animal Control Facility prior to release of the animal. Animals are euthanized if not claimed or adopted under the policies and procedures of the Will County Animal Control.

Wild Animals

The department provides animal control for wild animals on public and private property if the animal is injured or poses a threat to human safety.

The Village of New Lenox does not support nor endorse any specific private organization for the trapping and/or recovery of wild animals, however if assistance is needed to remove a wild animal, that is not injured or a threat to human safety the following State Licensed Private Wildlife Removal Resources are available: 

Please note: We do suggest, when calling, to ascertain any fee information.

• Wildlife Police: 630-789-9453
• Have a Heart Wildlife: 708-534-8801

New Lenox Police Department has a Certified Child Safety Seat Technician. Car Seat checks are usually done by appointment. For more information or to make an appointment contact the Community Policing Division at 815-462-6100.

Village ordinance Sec. 90-315 states no person shall leave any partially dismantled, non-operating, wrecked or junked vehicle on any street or highway within the village or on village property. This means vehicles parked in the village should appear to be in working order with inflated tires, current state registration and current village sticker must be on the vehicle.

If you would like to make a complaint of an abandoned vehicle contact the non-emergency police number at 815-485-2500 or complete our Online Request Form.

Local traffic court for New Lenox is held at Frankfort Township Old Hall, 11008 W Lincoln Highway, Frankfort, IL 60423.

All payments for local traffic citations are made to the Will County Circuit Clerk’s Office at 14 W. Jefferson, Joliet, Illinois. Any questions regarding these citations can be directed to their office at 815-727-8592.

Information on Village Ordinances can be obtained by visiting the Municode website.

If you would like to pay your local ordinance or parking ticket you may do so by mailing check or money order to New Lenox Police Department, Traffic Compliance Administrator, 200 Veterans Parkway, New Lenox, Illinois, 60451.

You may also pay in person by cash, check or money order at the Village Hall located at 1 Veterans Parkway or at the Police Department located at 200 Veterans Parkway during normal business hours.

You may mail in your ticket with the appropriate box marked to request a hearing or call 815-462-6100 during office hours 8:30 am to 5 pm Monday through Friday. If you do not pay the citation prior to the due date you will automatically receive a notice in the mail with a hearing date. This notice will be sent to the address on the citation or to the current address on the vehicle registration. If you have a recent change of address please contact us at the above number. Hearings are held in the afternoon at 3 pm on the 4th Tuesday of the month at the New Lenox Police Department, 200 Veterans Parkway, New Lenox, Illinois

Days of Watering Permitted 

Lawn watering and sprinkling with Village water is permitted all year long on Mondays through Fridays only. However, between May 15th and September 15th of each year, watering and sprinkling of lawns shall be permitted for properties with odd numbered addresses on odd numbered calendar days, and for properties with even numbered addresses on even numbered calendar days.

Hours of Watering 

Watering of lawns with water supplied by the Village water system is permitted between the hours of 7 am to 11 am, and 7 pm to 11 pm only, irrespective of the time of year.

If you have a complaint of this nature, you may contact the non-emergency police number, 815-485-2500 (24 hours a day.)

Village Ordinance Section 54-131 states that it shall be unlawful for any person to make, continue, or cause to be made or continued any loud, unnecessary or unusual noise or any noise which annoys, disturbs, injures or endangers the comfort, repose, health, peace or safety of others within the village.

Examples of prohibited noises are from construction or maintenance activities including noises such as hammering, sawing, drilling, excavating, heavy construction vehicles and equipment operation, pumping, sandblasting, etc., except when said noise occurs between the hours of 7 am and 9 pm, Monday through Friday, and 8 am and 9 pm, Saturdays and Sundays. Noise emanated from construction projects for the state, village, or Will County public works projects, as well as noises from emergency construction or maintenance functions, are exempt from this provision.

Police Administration is open 8:30 am to 5 pm - Monday through Friday.

1. Village Ordinance Section 54-161 states it shall be unlawful for any person less than 17 years of age to be present at or upon any public assembly, building, place, street or highway at the following times, unless accompanied and supervised by a parent, legal guardian or other responsible companion at least 18 years of age approved by a parent or legal guardian or unless engaged in a business or occupation which the laws of the state authorize a person less than 17 years of age to perform:
   • Between one minute after midnight (12:01 am) and 6 am Saturday
   • Between one minute after midnight (12:01 am) and 6 am Sunday and
   • Between 11 pm on Sunday to Thursday, inclusive, and 6 am on the following day
2. It shall be unlawful for a parent, legal guardian or other person to knowingly permit a person in his custody or control to violate any provision of this section.

Crime information encourages members of the community to assist local law enforcement agencies in the fight against crime by overcoming the two elements that inhibit community involvement:

To report suspect information listed in your neighborhood, contact the New Lenox Police Department Crime Tip Hotline at 815-462-6111.

Please provide as much information listed below as possible:

• Type of criminal activity
• Date and Time that crime occurred
• Location of crime
• Suspect(s) name
• Suspect(s) age or date of birth
• Suspect(s) physical description (sex. Race, height, hair and eye color, etc.)
• Suspect(s) clothing description
• Suspect(s) places of frequency (work, school, bars, etc.)
• Suspect(s) methods of transportation (car, bus, bicycle, etc.)
• Suspect(s) vehicle description (color, make, model, year, etc.)
• Any pertinent information regarding the crime

All calls are confidential.

You may also Submit a Crime Tip.

Temporary and permanent handicap placards can only be obtained through the Illinois Secretary of State’s Office.

Requests for Public Records (FOIA) should be submitted in writing to the public body in person, by mail, fax, or email. Requests will be responded to in accordance with the Freedom of Information Act as amended and effective January 1, 2010. It is recommended that the FOIA Request Form be completed to insure that enough information is obtained to respond to your request.

• Copying Cost: Ten cents per page will be charged for more than 50 letter/legal sized copies. Any color and over-sized copies will be an additional charge, as well as any additional costs incurred by the City to obtain information requested.
• Certified Copy Cost: $1.
• The fee for copies of an Illinois Motorist Crash Report is $5.

The New Lenox Police Department has partnered with LexisNexis for digital traffic crash reports. If you are involved in a crash, you are entitled to a free driver's exchange report. The report is available online on the BuyCrash website. If you don't have access to the internet, you can get a free driver's exchange copy at the police department. If you would like a copy of the complete crash report, they can be purchased on the BuyCrash website for $15. Typically, an involved motorist would not need a complete copy of the crash report. Check with your insurance agent for advice.

Many residents and business owners may be receiving solicitation phone calls asking for a financial donation to, what they interpret to be, the New Lenox Police Department. When these solicitors call, please listen carefully to the caller. The New Lenox Police Department does not solicit monetary donations. Any donations made will not benefit the operations of the New Lenox Police Department. Operations for the Police Department are funded through tax dollars. The union representing the sergeants of the New Lenox Police Department, the Metropolitan Alliance of Police, will be making these solicitation calls. Any donation will go to that union. Additionally, any donation made will not have an effect (either positive or negative) on the service delivery of the New Lenox Police Department.

The union is allowed to solicit for funds and must legally represent themselves during the phone conversation. However, many residents and business owners have voiced confusion and concern over these calls in the past. If you receive a call and are confused, ask the caller what a donation would fund and what organization would receive it. Anyone with questions or concerns should contact Deputy Chief Hilary Davis at the New Lenox Police Department at 815-462-6100.

Due to confidentiality and liability issues the New Lenox Police Department does not provide this service. We suggest that residents contact their local churches and not-for-profit organizations to fulfill their service hours.

Utility bills are due on the 20th of each month. If the 20th falls on a holiday or weekend, the due date is the next business day. Business hours are 8:30 am to 5 pm, Monday through Friday.

Please call Homewood Disposal at 708-798-1004.

The Village will work with customers to determine the minimum amount necessary to avoid service disconnection. Call 815-462-6440 during business hours (8:30 am to 5 pm, Monday through Friday) for details.

If Halloween falls on a weekday, Trick-or-Treat from 4:30 pm to 7 pm If Halloween falls on a weekend, Trick-or-Treat from 3 pm to 7 pm

• Garbage: Garbage may be placed in your own 30-gallon garbage bags. Each bag must have a Village of New Lenox garbage sticker attached to it. Each garbage can must have a New Lenox garbage sticker attached to it every week. Large, dark green garbage carts on wheels are also available to rent instead of using stickers,
• Yard Waste: Yard waste season is April 1st to November 30th each year. Grass clippings, leaves, branches, etc. are considered yard waste (no dirt or rock).Based on an Illinois State Law, yard waste must not be mixed with your garbage. All yard waste must be placed in brown paper yard waste bags. Each bag must have a yard waste sticker attached to it for pickup. Bags and stickers can be found at Village Hall and at most local grocery and hardware stores. Large (95 gallon) yard waste carts on wheels are also available to rent. Yard waste carts can be used for garbage between December 1st and March 31st only. Each 30-gallon garbage bag must have a Village of New Lenox garbage sticker on it. These garbage bags can be placed in the yard waste cart for pickup.
• Branch Pickup: Branches should be cut into 3 - 4 foot lengths and be no wider than 6 inches in diameter. Branches can be placed in the yard waste bag or put in reasonable sized bundles tied with twine or string. Each bundle placed outside the yard waste bag must have a yard waste sticker attached in order to be picked up.

Please refer to our waste collection agency (Homewood Disposal) website at http://www.homewooddisposal.com/ or contact them via phone at 708-798-1004.

Yes. To find out more information and to make a request, please call 815-462-6467.

Chicagoland communities have limits on the amount of water available to them. The Village of New Lenox's, as well as the other communities, regulations are a necessary part of managing the water we receive.

Some individuals are not aware of the regulations, others decide not to follow them. Those who are aware but do not follow them are subject to fines up to $750 per infraction. To report a concern about water misuses, call the Public Works Department at 815-215-4800 or drop us a note at: Report a Concern.

These times are during periods of the day with limited sun exposure, minimizing the water lost to evaporation.

Backflow occurs when a loss in water pressure (commonly due to a fire hydrant being opened, a water main break, or abnormally high water usage) causes the water in your pipes to flow in the opposite direction. This could allow contaminated or polluted water to travel back into the drinking water supply, possibly contaminating thousands of people.

A backflow prevention assembly is a testable mechanical device which uses valves, in different configurations, to prevent contaminated water or chemicals from flowing back into the public drinking water supply system.

Cross connections can occur at both commercial and residential properties. For commercial customers, cross connections exist in many forms, from carbonated beverage machines and ice makers, to fire sprinkler systems and x-ray machines.

On the residential side, the most common cross connections occur with lawn irrigation and fire sprinkler systems.

Yes. Lawn irrigation systems are considered a hazardous cross connection. All particulates that are in your lawn can seep into the underground pipes and enter the drinking water supply. This can be anything from fertilizers to animal feces. Properly working backflow prevention devices protect this from happening.

If you decide to no longer use your sprinkler system, you may cut and cap the pipe inside your home that leads to your sprinkler system. Once this is complete, the Water Department will need to be notified so they can inspect it.

Please note: If you have any questions or concerns, call the Public Works Department at 815-215-4800.

Yes, but they will be minimal. Each ticket purchase will incur a $1.99 flat fee and a 3% credit card fee.

All ticket sales will be made via the online ticketing platform, so there is no need to come into the Village Hall to purchase your tickets. However, we are happy to offer assistance if needed. Purchases made at the Village Hall will still incur the associated fees and will still be delivered electronically to your email address.

No. There is a presale option that is only available to New Lenox residents. This requires a promo code that residents will find on their March utility bills. The presale period begins March 16. Sales open to the general public March 30.

Your promo code can be found at the top of your March utility bill in the memo section, whether you receive a paper or an electronic utility bill. If you are still unable to locate your promo code, please call the Village Hall at (815) 462-6400.

Yes. Please call the Village Hall at 815-462-6400 to receive your promo code.

All Summer Concert Series ticket sales are final. No refunds or returns are permitted.

We can scan your ticket from your email, Apple Wallet, or other app via your phone. Screenshots of your ticket can also be scanned. You are also welcome to print out your ticket and bring that to the venue.

Our recommendation is to save your ticket directly to your phone, such as via Apple Wallet. This way, it will be easily accessible on the day of the event and will make for a more seamless entry process.

No, this is up to you. You can provide the name and email address for your guest(s) if you would like their tickets to be sent directly to them upon purchase. Please note that you will still receive a copy of each ticket for your purchase records. However, if you do not have an email address for each of your guests, you can enter your email for each ticket and distribute them yourself. 

If you would like to transfer tickets via Universe at a later date, you can do so but will need to set up an account with Universe.