The department has a vacation watch program, but cannot guarantee daily visits. If you would like to request a vacation watch call 815-485-2500 prior to leaving for vacation and an officer will respond to your home to fill out paperwork in response to your request.

The New Lenox Police Department will take fingerprints for job applications, a professional license or immigration purposes for residents of New Lenox. Fingerprinting is done on a walk-in basis.

To deter motor vehicle owners from committing violations of certain laws the Police Department will assess a $500 administrative fee to assist the Police Department with costs incurred in preparing, prosecuting, hearing and disposing of violations.

An officer will respond to any call regarding a domesticated animal within the corporate limits of the Village of New Lenox.

Call the non-emergency police number at 815-485-2500.

This includes, but is not limited to, loose running dogs, dog bite, or barking dogs. If a domesticated animal is found running loose, within the Village, the animal will be transported to the Will County Animal Control facility located in New Lenox.

Domesticated Animals impounded under Village ordinances will be released to their owners only after the owner reports to the New Lenox Police Headquarters and is issued appropriate ordinance citation(s) at which time a receipt for the animal may be taken to the impoundment facility.

The owner of the animal shall be responsible for any impoundment fees that accrue and must make such payment at the Will County Animal Control Facility prior to release of the animal. Animals are euthanized if not claimed or adopted under the policies and procedures of the Will County Animal Control.

Wild Animals

The department provides animal control for wild animals on public and private property if the animal is injured or poses a threat to human safety.

The Village of New Lenox does not support nor endorse any specific private organization for the trapping and/or recovery of wild animals, however if assistance is needed to remove a wild animal, that is not injured or a threat to human safety the following State Licensed Private Wildlife Removal Resources are available: 

Please note: We do suggest, when calling, to ascertain any fee information.

• Wildlife Police: 630-789-9453
• Have a Heart Wildlife: 708-534-8801

New Lenox Police Department has a Certified Child Safety Seat Technician. Car Seat checks are usually done by appointment. For more information or to make an appointment contact the Community Policing Division at 815-462-6100.

Village ordinance Sec. 90-315 states no person shall leave any partially dismantled, non-operating, wrecked or junked vehicle on any street or highway within the village or on village property. This means vehicles parked in the village should appear to be in working order with inflated tires, current state registration and current village sticker must be on the vehicle.

If you would like to make a complaint of an abandoned vehicle contact the non-emergency police number at 815-485-2500 or complete our Online Request Form.

Local traffic court for New Lenox is held at Frankfort Township Old Hall, 11008 W Lincoln Highway, Frankfort, IL 60423.

All payments for local traffic citations are made to the Will County Circuit Clerk’s Office at 14 W. Jefferson, Joliet, Illinois. Any questions regarding these citations can be directed to their office at 815-727-8592.

Information on Village Ordinances can be obtained by visiting the Municode website.

If you would like to pay your local ordinance or parking ticket you may do so by mailing check or money order to New Lenox Police Department, Traffic Compliance Administrator, 200 Veterans Parkway, New Lenox, Illinois, 60451.

You may also pay in person by cash, check or money order at the Village Hall located at 1 Veterans Parkway or at the Police Department located at 200 Veterans Parkway during normal business hours.

You may mail in your ticket with the appropriate box marked to request a hearing or call 815-462-6100 during office hours 8:30 am to 5 pm Monday through Friday. If you do not pay the citation prior to the due date you will automatically receive a notice in the mail with a hearing date. This notice will be sent to the address on the citation or to the current address on the vehicle registration. If you have a recent change of address please contact us at the above number. Hearings are held in the afternoon at 3 pm on the 4th Tuesday of the month at the New Lenox Police Department, 200 Veterans Parkway, New Lenox, Illinois

Days of Watering Permitted 

Lawn watering and sprinkling with Village water is permitted all year long on Mondays through Fridays only. However, between May 15th and September 15th of each year, watering and sprinkling of lawns shall be permitted for properties with odd numbered addresses on odd numbered calendar days, and for properties with even numbered addresses on even numbered calendar days.

Hours of Watering 

Watering of lawns with water supplied by the Village water system is permitted between the hours of 7 am to 11 am, and 7 pm to 11 pm only, irrespective of the time of year.

If you have a complaint of this nature, you may contact the non-emergency police number, 815-485-2500 (24 hours a day.)

Village Ordinance Section 54-131 states that it shall be unlawful for any person to make, continue, or cause to be made or continued any loud, unnecessary or unusual noise or any noise which annoys, disturbs, injures or endangers the comfort, repose, health, peace or safety of others within the village.

Examples of prohibited noises are from construction or maintenance activities including noises such as hammering, sawing, drilling, excavating, heavy construction vehicles and equipment operation, pumping, sandblasting, etc., except when said noise occurs between the hours of 7 am and 9 pm, Monday through Friday, and 8 am and 9 pm, Saturdays and Sundays. Noise emanated from construction projects for the state, village, or Will County public works projects, as well as noises from emergency construction or maintenance functions, are exempt from this provision.

Police Administration is open 8:30 am to 5 pm - Monday through Friday.

1. Village Ordinance Section 54-161 states it shall be unlawful for any person less than 17 years of age to be present at or upon any public assembly, building, place, street or highway at the following times, unless accompanied and supervised by a parent, legal guardian or other responsible companion at least 18 years of age approved by a parent or legal guardian or unless engaged in a business or occupation which the laws of the state authorize a person less than 17 years of age to perform:
   • Between one minute after midnight (12:01 am) and 6 am Saturday
   • Between one minute after midnight (12:01 am) and 6 am Sunday and
   • Between 11 pm on Sunday to Thursday, inclusive, and 6 am on the following day
2. It shall be unlawful for a parent, legal guardian or other person to knowingly permit a person in his custody or control to violate any provision of this section.

Crime information encourages members of the community to assist local law enforcement agencies in the fight against crime by overcoming the two elements that inhibit community involvement:

To report suspect information listed in your neighborhood, contact the New Lenox Police Department Crime Tip Hotline at 815-462-6111.

Please provide as much information listed below as possible:

• Type of criminal activity
• Date and Time that crime occurred
• Location of crime
• Suspect(s) name
• Suspect(s) age or date of birth
• Suspect(s) physical description (sex. Race, height, hair and eye color, etc.)
• Suspect(s) clothing description
• Suspect(s) places of frequency (work, school, bars, etc.)
• Suspect(s) methods of transportation (car, bus, bicycle, etc.)
• Suspect(s) vehicle description (color, make, model, year, etc.)
• Any pertinent information regarding the crime

All calls are confidential.

You may also Submit a Crime Tip.

Temporary and permanent handicap placards can only be obtained through the Illinois Secretary of State’s Office.

Requests for Public Records (FOIA) should be submitted in writing to the public body in person, by mail, fax, or email. Requests will be responded to in accordance with the Freedom of Information Act as amended and effective January 1, 2010. It is recommended that the FOIA Request Form be completed to insure that enough information is obtained to respond to your request.

• Copying Cost: Ten cents per page will be charged for more than 50 letter/legal sized copies. Any color and over-sized copies will be an additional charge, as well as any additional costs incurred by the City to obtain information requested.
• Certified Copy Cost: $1.
• The fee for copies of an Illinois Motorist Crash Report is $5.

The New Lenox Police Department has partnered with LexisNexis for digital traffic crash reports. If you are involved in a crash, you are entitled to a free driver's exchange report. The report is available online on the BuyCrash website. If you don't have access to the internet, you can get a free driver's exchange copy at the police department. If you would like a copy of the complete crash report, they can be purchased on the BuyCrash website for $15. Typically, an involved motorist would not need a complete copy of the crash report. Check with your insurance agent for advice.

Many residents and business owners may be receiving solicitation phone calls asking for a financial donation to, what they interpret to be, the New Lenox Police Department. When these solicitors call, please listen carefully to the caller. The New Lenox Police Department does not solicit monetary donations. Any donations made will not benefit the operations of the New Lenox Police Department. Operations for the Police Department are funded through tax dollars. The union representing the sergeants of the New Lenox Police Department, the Metropolitan Alliance of Police, will be making these solicitation calls. Any donation will go to that union. Additionally, any donation made will not have an effect (either positive or negative) on the service delivery of the New Lenox Police Department.

The union is allowed to solicit for funds and must legally represent themselves during the phone conversation. However, many residents and business owners have voiced confusion and concern over these calls in the past. If you receive a call and are confused, ask the caller what a donation would fund and what organization would receive it. Anyone with questions or concerns should contact Deputy Chief Hilary Davis at the New Lenox Police Department at 815-462-6100.

Due to confidentiality and liability issues the New Lenox Police Department does not provide this service. We suggest that residents contact their local churches and not-for-profit organizations to fulfill their service hours.